Privacy Policy

Gain Lane Ltd ("we", "us", "our") is registered in England and Wales, Company No. 17506574. Our registered office is Suite RA01, 195-197 Wood Street, London, E17 3NU.

We help UK businesses identify, prioritise and re-engage missed enquiries, dormant leads and unconverted quotes. This policy explains how we handle personal information collected through this website and in the course of our work.

When you contact us by email or through this website, we collect the information you choose to give us — typically your name, the name of your business, your email address, your phone number and the content of your message.

Like most websites, we may also receive standard technical information such as your browser type, device type and the pages you visit.

We use the information you provide to respond to your enquiry, prepare for and carry out Revenue Recovery Reviews, communicate with you about our services, and keep records of our business dealings with you.

We do not sell your personal information, and we do not use it for unrelated third-party marketing.

Where we process personal information, we do so on the basis of your consent (when you contact us and expect a reply), our legitimate interests in running and promoting our business, or the performance of a contract with you.

We keep personal information only for as long as it is needed for the purposes above, or as required by law. Enquiries that do not lead to a business relationship are deleted after a reasonable period.

We do not share your personal information with third parties except where necessary to run our business (for example email or cloud service providers bound by confidentiality obligations) or where we are legally required to do so.

Under UK data protection law you have the right to access the personal information we hold about you, to ask for it to be corrected or deleted, to object to or restrict certain processing, and to complain to the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, contact us at hello@gainlane.co.uk.

Questions about this policy or about how we handle your information can be sent to hello@gainlane.co.uk.